The Audience Response Heatmap from Bluefin
Andrejevic, The Twenty-First-Century Telescreen
Marshall, Screens: Television's Dispersed 'Broadcast'
McChesney, What is the Elephant in the Digital Room? from Digital Disconnect
Refer to Jon Gertner's epigraph in Chapter 6 of The Television Will Be Revolutionized:
"Finding out whether ''C.S.I.'' beats ''Desperate Housewives'' is just the beginning. Change the way you count, for instance, and you can change where the advertising dollars go, which in turn determines what shows are made and what shows then are renewed. Change the way you count, and potentially you change the comparative value of entire genres (news versus sports, dramas versus comedies) as well as entire demographic segments (young versus old, men versus women, Hispanic versus black). Change the way you count, and you might revalue the worth of sitcom stars, news anchors and -- when a single ratings point can mean millions of dollars -- the revenue of local affiliates and networks alike. Counting differently can even alter the economics of entire industries, should advertisers (thanks to the P.P.M.) discover that radio or the Web is a better way to get people to know their brand or buy their products or even vote for their political candidates. Change the way you measure America's culture consumption, in other words, and you change America's culture business. And maybe even the culture itself."
The complete Jon Gertner (from The New York Times Magazine), "Our Ratings, Ourselves" here.
A recent Toby Miller blogpost, "TV is Dead" chock full of nice links and statistics about TV consumption
The following are good background readings about network and transition era audience assessment methods. They also offer a good reflection and analysis of the ways in which audience assessment are used in developing a political and regulatory environment for media systems in general and television in particular.
Meehan, The Blame Game
Meehan, Don't Blame The Viewers
Ang, The Nature of the Audience
Gandy, Tracking the Audience
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